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When you share your information with trusted service providers, this policy explains what information is needed to protect your account, verify your identity, and handle your NZ$ responsibly. You agree that you know your rights, your consent options, and how to contact support about privacy requests when you use the site from New Zealand as a New Zealand player.
Welcome bonuses are tied to rules about privacy and how to handle data. Your account information is used by Casino Classic to make sure that the bonus is claimed fairly, that each eligible player can only claim it once, and that all of this is done in line with responsible gaming and anti-fraud rules. You can limit bonus access with some privacy settings. If you don't let the casino process certain types of data or give them incomplete information, they might not be able to confirm your eligibility. They can then refuse the bonus or take it away before you can cash it out.
Usually, they need to process basic identification, contact, and payment information. This is done to make sure that your account is unique, that you live in a country that is eligible, and that your deposits and play history are in line with the terms of the promotion.
Keep in mind that Casino Classic might not be able to keep the bonus active or process a withdrawal related to it if you ask them to delete or block data that is needed for these checks while the bonus is still active. It can also matter what country you are from and how long you have lived in the country. If your stated information (for example, saying you live in New Zealand and being New Zealand) doesn't match up with verification or payment records, you might not get your welcome bonus until the problem is fixed. For easy eligibility, make sure that the information you put in during registration matches the information on your documents and the way you paid for your qualifying deposit. Use a payment method that can be linked to your account if a welcome offer requires a minimum deposit of NZ$30. Also, don't claim the bonus using a shared device or a shared funding source because that could be seen as multiple participation.
When you sign up for a Casino Classic account, we collect the data we need to open, maintain, and protect your player profile. This information helps us give you the services you want, keep other people from getting into your account without your permission, and meet our legal and responsible gaming obligations. We try to keep the steps for signing up and verifying your account as easy as possible, but depending on risk signals, payment method, and New Zealand rules, we may ask some players for more information. If proof is needed before a payout, sending the paperwork quickly helps keep the process moving along.
When you sign up, you usually give us basic account information so we can make your profile and let you make deposits and withdrawals. For security and stability reasons, we may also collect technical identifiers.
For smooth payments and accurate eligibility checks, make sure you update your account settings if any of your information changes.
Age and identity: A government-issued ID with your name and date of birth must be shown to prove that you are of legal age and that the account belongs to you. Address: A proof of address document must include your name and current address. This is needed to meet compliance requirements and stop identity theft. Payment method ownership: proof that the payment method is yours (method-specific). This lowers the risk of chargebacks and stops third-party payments. Source of funds (when required): information on how your gaming is funded to help with anti-money laundering duties. Identity checks can happen when you sign up, before your first withdrawal, or when certain patterns of activity become apparent.
For example, if you want to withdraw more than 500 NZ$ or make a lot of deposits in a short amount of time, you may need to go through some confirmation steps to keep your account safe. Make sure that documents are easy to read, that names match what you put on your registration, and that your address is up to date to avoid delays. We may ask for more proof or limit what you can do with your account until checks are complete if we can't verify the information you give us.
Casino Classic uses secure payment processing to keep deposits and any card information given during checkout safe. We focus on keeping people from getting in without permission, lowering the risk of fraud, and making sure that all of your transactions are done over secure, encrypted connections. When you deposit at least NZ$10, this policy tells you how we keep your deposits safe, what we don't store, and what you can do to keep your account and payment history safe.
Encrypted transfer: Payment sessions are encrypted to make sure that card numbers and other sensitive transaction data can't be read if they get stolen. Card information is replaced with tokens so that future payments can be made without keeping full card information on our systems. This is possible if the payment provider supports it. Not the whole card number or the security code. PCI-aligned processing: Card payments are processed by payment partners and gateways that are DSS-compliant and are designed to handle card data securely. Continuous monitoring: We use automated monitoring and checks on transactions to find strange activity, such as repeated failed attempts, fast deposits, or account information that doesn't match. There are some payment details that we may keep for security and accounting reasons. These include transaction IDs, timestamps, deposit amounts like NZ$50, card types, masked card numbers, and the status of each transaction. Instead of keeping sensitive information for too long, this lets us track payments, settle disputes, and find fraud. We will never ask you for your card PIN, full card security code after the transaction is over, or full card information over email or chat.
If someone says they work for Casino Classic and asks for this information, do not give it to them and contact our support right away. Checking and matching rules: To keep you and your balance safe, deposits must be made with a payment method that is linked to your account and belongs to you. We might ask for more proof of ownership before confirming access to funds or letting more deposits like NZ$100 go through if a payment seems risky. Only use your own card; don't use a shared or business card. Make sure that the name on your account matches the name on the card. Do not try to make third-party deposits for someone else.
Keeping your login information secret, using a strong password, and only depositing from trusted devices and networks are all things you can do to keep payments safe. If you see a deposit that you don't recognize, please let us know right away so we can lock the account and look into what happened.
You may be asked to verify your identity before Casino Classic approves a cashout. This is done to keep your withdrawals safe and to follow rules against fraud and money laundering. The goal of verification is to make sure that you own the account, that the payment method is real, and that withdrawals go to the right place. Anytime you want to make a withdrawal, change important account information, or request a payout that is bigger than usual, you may need to be verified. More checks may be needed to make sure you are eligible and following the rules if you are playing from New Zealand or if your documents show a different New Zealand.
To protect both players and the casino, we usually ask for verification when: This is a first-time withdrawal request, also for smaller amounts like $100 NZ$. Withdrawals that are big or don't make sense, like one request for $2000 or more. Make changes to your name, address, email address, phone number, or payment information. Red flags for account security include multiple failed login attempts or strange activity on a device or in a location. It's important to prove ownership when deposits and withdrawals go through different payment methods. To get approved faster, make sure that the information in your Casino Classic profile exactly matches what's on your documents. While the problem is being fixed, any mismatch can slow down the process.
These documents could be needed depending on your account history and the way you withdrew the money. Proof of identity: a government-issued ID with a photo, full name, and date of birth. The document must be clear, complete, and up to date. ID with your name and home address written on it, preferably something recent. Payment method confirmation: proof that the withdrawal method belongs to you, like a screenshot of an area of your account that has your name and the method information on it. Source of funds—may be asked for larger amounts, like withdrawals totaling more than $5,000 NZ$, or when regulatory checks demand it. Any file that is cut off, blurry, or changed will likely be rejected, and you will be asked to send it again. Send all of your documents in one message if you can to avoid delays.
Transfer time and internal approval time make up the two parts of the withdrawal process time. As soon as someone asks for a withdrawal and any necessary checks have been done, internal approval starts. Once you agree, the payment provider will send the money to the method you chose. The casino can usually process your withdrawal request for 300 NZ$ within the internal approval window. The provider timing will determine when the funds reach you. Security and compliance checks, including verification if needed, take up to 48 hours after all required documents are received. If you want to make sure your cashouts go smoothly, please keep these rules in mind: Withdraw to a method you control; payouts will only be sent to accounts that are registered to you. Check again before re-requesting; canceling and resubmitting a withdrawal can start the internal approval timer over again. There may be one-time compliance checks, and extra proof can be asked for even after withdrawals have been made, especially for larger amounts like 1,500 NZ$. Correct information is important; giving wrong account information can lead to the payout being rejected or sent back, which delays delivery. If you expect your payout to be faster than expected, check your account messages to see if there is a document request that needs to be processed. Also, make sure that the information on file for your withdrawal method matches the information that has been verified.
Allows you to set clear limits on how much you can spend and how long you can play. Responsible gambling controls and data retention make Casino Classic a safer place to play. You can change these controls to fit how you play by going to your account settings. This will help you stay in charge while you enjoy the games. Not only that, but we only keep player information for as long as it's needed to manage accounts, keep them safe, and meet legal and regulatory requirements. As part of our internal processes, data is securely deleted or made anonymous when the time for keeping it ends.
You can set deposit limits that limit how much you can add to your account over a certain time period. One example of a limit is 100 NZ$ per day, 500 NZ$ per week, or 2000 NZ$ per month. It stops accepting new deposits when the limit is reached and stays that way until the next period starts. These limits tell you how much you can lose or bet during a certain time period, which helps you control your overall risk. The amount of money you can lose or bet each week is limited by your account controls. For example, you can set a limit of 300 NZ$ or 1000 NZ$ for each. You can control how long you play by setting session and time limits. It's possible to set break times and reminders, so you don't end up playing for too long with no plan. You can take a short break from gambling while "cooling off." You won't be able to deposit or play during a cooling-off period, and you may receive fewer or no marketing messages. For longer and stronger protection, self-exclusion is made. Once it's turned on, it blocks access for a set amount of time and can't be undone until that time is up. You may be able to ask for linkage or recognition if you are in New Zealand and have access to a national self-exclusion register. Select the "Responsible Gambling" section from your account settings to set or change limits. Some limit drops might happen right away, while some limit raises might need some time to take effect so that players are safe. Support can help you set controls, like limiting the amount of money you can deposit each day to 50 NZ$ or completely blocking yourself from the account. The Casino Classic may add extra safety measures based on signs of responsible gambling. For example, they may set limits or ask for information about affordability if the law requires it. Limits and safety controls data that is kept includes records of your limit settings, self-exclusion status, and communications related to these things. If needed for security, dispute resolution, fraud prevention, or compliance, these records may be kept after the account is closed. When they are no longer needed, they are deleted or made anonymous.
The privacy of your mobile casino account on iOS and Android browsers depends on two things: the controls we have for the platform and the settings on your device and browser. It's safe for iOS and Android browsers to use our mobile site, and it doesn't need to access your phone's features unless it's needed. Encrypted connections keep your session safe, and we only use the minimum amount of data needed to support deposits from NZ$10 and withdrawals of up to NZ$500.
We collect account and transaction data on the mobile web. You can choose what information we collect. When you log in, we process information that lets us identify you, like your username, contact information, and security signals that help keep your login safe. When you deposit NZ$25 or cash out NZ$, we also process the payment and transaction information we need to finish the request and follow the law and stop fraud. Information about your device and browser. Browsers on mobile devices share technical information with each other, such as the device's IP address, language, time zone, screen size, and browser type. This helps us make sure that the right version of the site is sent to users, stop any suspicious activity, and fix errors. This information isn't used to get to your private photos, contacts, or SMS messages on your phone. Location clues. To keep things safe and legal, like following New Zealand eligibility rules, mobile web users usually get a rough idea of where they are from their IP address. The site doesn't need to know your exact GPS location in order to work, and your device's settings control whether or not it can do so. Cookies and other similar tools. To keep you logged in, remember your preferences, and keep your sessions safe, we need mandatory cookies. Cookies can be used for analytics or marketing if the law allows it and you give your permission. You can delete or limit cookies at any time on mobile browsers, but this may log you out or reset your settings. To control cross-site tracking, cookie limits, and website data removal in Safari on iOS, go to Settings > Safari. On Android, go to Chrome-> Settings-> Privacy and security to clear your browsing history, manage third-party cookies, and change how sites allow you to access your information. When it comes to site permissions, camera access is only needed if you want to upload files or use a feature that requires it. In the settings of your browser or OS, you can always turn off camera access. Your phone can upload. When you use your phone's browser to send verification documents, the pictures you choose to upload are used to check your identity and keep things safe. We don't automatically get files from your device; you choose what to share. To stay safe, never upload from a public Wi-Fi network and always log out of devices you share. Alerts sent by push. To play on mobile web, you don't need push notifications. You can say no to notifications if your browser asks you to, and you can still use the casino normally. If you used to allow notifications, you can turn them off in your browser settings to stop getting ads. Tips for keeping your mobile browsing safe. Use a passcode or biometric lock on your device, keep your operating system and browser up to date, and don't save passwords on devices that other people use. To avoid abuse, change your password right away if you think someone else has gotten in without your permission and get in touch with support before trying to make any more withdrawals like 1000 NZ$.
When you sign up, log in, or make a transaction, Casino Classic protects your personal information and account activity with industry-standard encryption. Secure connections keep sensitive data from getting intercepted or accessed by people who aren't supposed to. Continuous monitoring and multiple levels of account controls make security stronger. These steps help find fishy behavior early on and make sure that customers in New Zealand and other supported areas can safely play games and make payments.
All of your important account areas use encrypted connections to keep your login information, payment information, and identity data safe while they're being sent. It is much harder for other people to read or change data sent between your device and our servers during a secure session because the lines of communication are encrypted. To make sure you're always on the official Casino Classic website, enter your password and make a deposit of NZ$100 or more only after seeing that your browser shows that the connection is secure. When handling passwords, secure procedures are used to keep plain-text information hidden and to lessen the impact of data theft attempts. In any case, the strength of your password is still a very important part of protection. Don't use the same long password for other sites. Do not let anyone, not even family or friends, use your login. If you think your device or email has been hacked, change your password right away. Session protection helps lower the risks that come from leaving devices alone. Make sure to log out of shared computers when you're done using them, and don't save passwords in public or shared browsers. Fraud monitoring looks for strange patterns in things like payments, sign-ins, and gameplay. Indicators like sudden changes in device, failed logins more than once, or transaction behavior that doesn't match a normal player profile may lead to automated checks and follow-ups by hand. If Casino Classic sees activity that doesn't seem right, they may temporarily stop certain actions, like withdrawals over 500 NZ$, until they can get more proof. This is supposed to keep other people from using your account without your permission and to lower your risk of fraud. When needed to make sure the account is owned by the right person, stop chargebacks, and meet security requirements, account verification and risk checks may also be asked for. Some of the extra checks that may be done are to confirm the account holder's identity, make sure the payment method belongs to them, or make sure that the account is run by someone of the declared New Zealand, depending on the risk rules. As one way to protect your account, make sure your contact information is always up to date so that security alerts can get to you quickly. If you see strange logins, emails telling you to reset your password that you didn't expect, or transactions that you didn't make, you should immediately protect your account by changing your password and getting in touch with support.
This is the Casino Classic Privacy Policy. It tells you how we collect, use, share, and protect your personal information when you visit or use our website, mobile apps, games, and other services (collectively, the "Services"). After reading this Privacy Policy and agreeing to follow it, you can use the Services. For certain processing activities, we will ask for your permission when the law requires it. Please stop using the Services if you don't agree with this Privacy Policy.
Account information (like your name, username, date of birth, email address, phone number, and country of residence). For example, copies of IDs, proof of address, and selfies or liveness checks are all acceptable forms of proof of age, identity, and payment. Money transfers and payments information, like the amount deposited or withdrawn, transaction IDs, and some payment instrument information given by payment processors. Communications (like emails, chat logs, customer service messages, and call recordings if allowed). As an example, language, marketing choices, and settings for responsible gaming are all preferences. Technical data and information about the device (like the IP address, device identifiers, operating system, browser type, app version, and network information) collect automatically. We collect information about how people use our site, like the pages and screens they see, how long they stay on the site, the links they click on, and the games they play. Details about your location (for example, a rough idea of where you are based on your IP address; for exact information, you have to turn it on). See Section 7 for more on cookies and other similar technologies. Data gathered from outside sources, like identity, fraud, and compliance providers (for example, KYC/AML checks, sanctions/PEP screening, and fraud risk scores). Payment service providers and banks will send you information about chargebacks and confirmations of payments. partners in advertising and analytics (for example, data on how well campaigns did when allowed). When legally necessary, public sources (e.g.
To run the Services (like making accounts, letting you play games, processing deposits and withdrawals, and running loyalty programs), we need to use your data. Check that the person is who they say they are and that they are eligible (age verification, residency restrictions, account security). Keep legal records, report illegal activities like money laundering and terrorism financing, and play games responsibly. Assess risks, keep an eye on security, and look for illegal activity to stop fraud and abuse. Customer service (answering questions, fixing problems, and handling complaints). Tests, analytics, and performance monitoring can help the Services get better and grow. Offers, product updates, and personalized content may be sent to you, but only if you agree to it and the law allows it. Follow our rules when it comes to investigations, claims, and following our policies. When it comes to contracts, processing is needed to provide the services and keep track of your account. The processing is needed to meet legal obligations like regulatory, tax, anti-money laundering, and responsible gaming. Security, preventing fraud, improving service, and limiting marketing are all legitimate interests that must be weighed against your rights. As needed, consent is given for marketing communications and some cookie and advertising technologies.
The people we tell to host our data, do analytics, help with customer service, deliver emails and SMS messages, process payments, and check your identity may be given personal information by us. To provide gameplay, wallet services, or feature integration, game and platform partners are needed. To follow the law and legal requests made by regulators and authorities. When needed, professional advisors like lawyers, auditors, and insurance companies. There must be the right safeguards in place for corporate transactions like mergers, acquisitions, and reorganizations. Unfortunately, we do not trade your personal information for cash. If the law where you live calls sharing some of your data a "sale" or "sharing" for targeted ads, you may be able to choose not to engage (see Section 9).
Your information may be used in places other than where you live. Our company uses legal protections, regulatory-approved systems, and security measures to make sure that your personal data is safe when we send it to other countries.
We only keep personal information for as long as it takes to do the things spelled out in this Privacy Policy and to meet legal, regulatory, AML, accounting, and dispute-resolution needs. The length of time that data is kept may change based on the type of data and the processing situation. We will delete or anonymize the data after the retention period is over, unless the law says we have to keep it longer.
We use cookies, SDKs, pixels, and other similar technologies for absolutely necessary reasons (like session management, authentication, and security). Likes (language and settings). Analytics are used to understand how things are used and make things run better. Advertising, including tracking campaigns and sending relevant offers when allowed. Your browser's settings and, if they're available, our cookie consent tools let you change how you want cookies to work. If you block some cookies, it might affect how things work.
To keep personal information safe, we use technical and organizational measures like managing access, encrypting data while it's in transit when it makes sense, keeping an eye on things, and making sure that secure development practices are followed. There is no way to send or store data that is 100% safe, so we can't promise complete safety.
Get a copy of your personal information by asking for it. Correction: Ask that wrong or missing data be fixed. Deletion: Ask for deletion when it's legal to do so. In some cases, you can ask that processing be limited by restriction. If you don't agree with processing based on legitimate interests or direct marketing, you can object to it. Portability: Ask for a copy of the data you gave that you can take with you. Remove consent: You can remove your consent at any time if the processing is based on it. To stop marketing, unsubscribe through messages or, if possible, change your account settings. If you ask for something, we might need to check your identity first. We may not be able to grant all requests if we need to keep data to meet legal requirements or to make, use, or defend legal claims.
The Services are only for adults who are at least the legal age to gamble in their area. We might use tools to make sure of your age and identity. Let us know if we find out that a minor has given us personal information. We will delete it and limit access as needed.
The Services may have links to sites, tools, or services provided by third parties. Unfortunately, we can't control how other people handle your privacy. Before giving them personal information, you should read their privacy coverage.
We may make changes to this Privacy Policy from time to time to reflect changes in the law, technology, or the way we do things. After being posted, the updated version will be valid. We will give you more notice or ask for your permission if needed.
To use your rights or ask questions about this Privacy Policy, you can get in touch with Casino Classic through the Services' support channels. Include enough information to help us find your account and understand what you want.
To process payments, meet our legal obligations, and keep your account safe, we only collect the information we need. These can be your name, email address, billing information, a payment identifier (which is hidden if possible), your IP address, data about your device, and your transaction history for deposits. For withdrawals, we may also ask for proof of who you are and that you own the payment method to make sure you are the owner of the account and stop fraud and chargebacks. We don't keep full card numbers on file; authorized payment processors take care of card payments. In your account settings, you can see and change the information about your profile.
Account and game data are used to make sure that bonus rules are followed correctly and that limits are met. This includes making sure that only one person uses an account, checking to see if the bonus is valid in New Zealand when needed, keeping track of the progress of wagering, and following the maximum bet, game weighting, and time limits set out in the bonus terms. This information is also used to support requests to self-exclude, set deposit limits, and prevent losses. The Responsible Play section lets you set stricter limits, or you can contact support and ask for them. To stop getting marketing messages, go to your notification settings and choose to "opt out." This won't change how you can access your account.
We may need a photo ID (passport or national ID), proof of address (utility bill or bank statement), and proof of payment method ownership (a picture of your card with the middle numbers covered or a screenshot of your e-wallet account with your name on it) in order to approve withdrawals and keep the platform safe. We might ask for a selfie or a short video check sometimes. Officials in charge of compliance can only access the uploaded documents through a secure channel. They are only kept for as long as needed by law and to prevent fraud. When you make a withdrawal again, it's usually faster if your information matches and your payment method is checked.
The rules in your area determine what's available. During registration and login, we may block access from certain areas and reject accounts from places where the service is not allowed. You are in charge of making sure that playing games online is legal where you are and what country you are in. As with desktop, mobile play is possible through a browser on both iOS and Android. We use encryption to send and receive data and keep an eye on logins and transactions to see if anything seems off. We may also do extra checks on sensitive actions like withdrawals or changing payment information to keep your NZ$ safe. You should have a strong, unique password, keep your email safe, and contact support right away if you see anything that doesn't seem right.
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